Selligion Technologies Private Limited (hereinafter referred to as “ we” or “ us ” or “ our ”) is committed to provide the customer (hereinafter referred to as “ you ” or “ your ” or “ Customer ”) with exceptional products and services. We understand that circumstances may arise that require you to cancel an order or seek a refund. To ensure transparency and a seamless experience, we have established the following cancellation and refund policy.
Cancellation Policy
Cancellation Period
Orders can be canceled before the shipping process starts. Orders that have already been shipped cannot be cancelled.
Cancellation Request
To request a cancellation, please contact our customer support team.
Refund
Once your cancellation request is approved, the refund will be processed to the original payment method within 02 (two) business days.
Return Policy
Return Period
Orders can be returned within 07 (seven) days from the date of delivery.
Within 03 (three) business days, we will arrange for the products to be collected from your address once your return request has been approved.
Please return the products in their original packaging, unused, along with any documentation and any other items included in the original shipment
Return Request
To request a return, please contact our customer support team.
Refund
Once the product is received by us in its original condition, the refund will be processed to the original payment method within 02 (two) business days.
In the event of damage, delay, or failure in shipping for reasons beyond our control, we will make every effort to address and resolve the issue promptly. However, cancellations, returns and refunds will be solely at our discretion in such cases.
If you have any questions or concerns about our Cancellation and Returns Policy, please contact our customer support team:
Email: help@selligion.com


