Shipping Policy
Selligion Technologies Private Limited (hereinafter referred to as “we ” or “us ” or “our”) is committed to ensuring a seamless and satisfactory shopping experience for our customers (hereinafter referred to as “you” or “your” or “Customer”). Please review our shipping policy to understand how we process and deliver your orders.
Shipping Rates and Options | We offer standard and expedited shipping options all over India (including remote areas and villages) through leading courier companies. We offer free shipping on all orders. |
Order Processing | All orders are processed within 2-3 business days (excluding Sundays and public holidays) after receiving full payment. Please allow additional time during peak seasons or promotional periods. Once your ordered item is confirmed and processing, you will receive an email on your registered Email ID with the details of the order places and the estimated dispatch date. |
Order Tracking | Once your order has been shipped, you will receive an email on your registered Email ID with the following details: (a) Shipping date; (b) Expected date of delivery; (c) Courier partner’s name along with tracking link; and (d) Item details of the package For orders placed on non-working days, delivery time is calculated from the subsequent business day. |
Estimated Delivery Dates | If the item you ordered is in stock, it will usually take 7-8 business days to deliver it to you after it has been processed and payment has been received and cleared. If the location is extremely remote, the delivery timeline will take a few days longer than usual and we will keep you notified about the delivery date |
Order Delivery | Once the order has been delivered to your address, you will receive and email on your registered Email ID with the delivery date and the invoice for the order. |
Delivery Delays | We are not responsible for delays in delivery caused by unforeseen circumstances, including but not limited to extreme weather conditions, customs delays, or carrier disruptions. If there will be a significant delay in delivery of your order, we will contact you via email. |
Post - Delivery Inspection | Before the orders are shipped to you, all of our packages are perfectly sealed at the warehouse. Please inspect the external condition of the package/box upon receipt to see if there are signs of damage or if the package has been opened during transit. If you open the package and discover that the product in the box has been tampered with or is missing, please contact customer service within 24 hours of receiving the order. |
Change of Order | Once your order has been submitted, it is immediately entered into our order processing system and cannot be changed. Before placing your order, please make sure you have included everything you need as we cannot make any changes once the order has been submitted. |
Change of Delivery Address | Once your order is submitted, the delivery address is verified by our customer support team. Unfortunately, we cannot change the delivery address after your order is shipped. If you are not available to accept the delivery, you can arrange for another adult to take delivery on your behalf at the same address. |
If you have any questions or concerns about our Shipping Policy, please contact our customer
support
team:
- Email: help@selligion.com
- Phone: +91 7715890085